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Welcome to Jewelry Sales Store (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website luxesaleforlady.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to individuals aged 18 years or older who can form legally binding contracts. By using our site, you represent that you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including text, images, logos, and product designs, is the property of Jewelry Sales Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We take great care in crafting our platinum rings, rose gold necklaces, yellow gold jewelry, and other fine pieces. While we strive for accuracy in product descriptions and images, slight variations may occur due to screen settings and the handmade nature of our jewelry.

2.2 Pricing

All prices are listed in US dollars. We reserve the right to adjust prices at any time, though this will not affect orders already placed.

2.3 Availability

All items are subject to availability. If an item becomes unavailable after your order is placed, we will notify you promptly and offer alternatives or a full refund.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase, which we may accept or decline at our discretion. Order confirmation emails do not constitute acceptance.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order. By providing payment information, you represent that you are authorized to use the payment method.

3.3 Order Processing

Orders are typically processed within 1-2 business days. During peak periods, processing may take slightly longer.

4. Shipping and Delivery

4.1 Shipping Options

We offer two refined shipping methods:

  • Standard Shipping ($12.95): Premium service via DHL or FedEx with tracking and insurance (10-15 business days after dispatch)
  • Free Shipping: Available for orders over $50 via EMS with standard tracking (15-25 business days after dispatch)

4.2 International Shipping

We ship worldwide except to Asia and certain remote areas. International customers are responsible for any customs duties, taxes, or import fees.

4.3 Delivery Issues

While we carefully package each item with the same care we devote to crafting our jewelry, please inspect your package upon delivery. Report any damage immediately to [email protected].

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for items in original condition with all packaging and documentation. The following items cannot be returned:

  • Custom or personalized jewelry (including engraved pieces)
  • Items marked “Final Sale”
  • Earrings (unless defective, for hygiene reasons)

5.2 Return Process

To initiate a return:

  1. Email our concierge at [email protected] within 15 days
  2. Receive return authorization and RMA number
  3. Package item securely with all original materials
  4. Ship to: Jewelry Sales Store Returns, 2729 Johnson Street, Fayetteville, US 28301

5.3 Refunds

Refunds are processed within 5 business days of receiving the returned item. Original shipping costs are non-refundable unless the return results from our error.

5.4 Exchanges

Exchanges between our yellow gold and platinum collections are possible following the standard return process. Price differences will be charged or refunded accordingly.

6. Customer Responsibilities

6.1 Accurate Information

You are responsible for providing accurate shipping and payment information. We are not liable for delays or non-delivery due to incorrect addresses.

6.2 Prohibited Uses

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Use automated means to extract data from our site
  • Misrepresent your identity or the origin of any information

7. Limitations of Liability

To the fullest extent permitted by law, Jewelry Sales Store shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss or damage to jewelry after delivery
  • Customs delays or fees for international orders
  • Errors in product descriptions beyond our reasonable control

Our total liability for any claim related to these terms or your purchase shall not exceed the purchase price of the item in question.

8. Privacy and Data Protection

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of North Carolina, USA, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our website after changes constitutes acceptance of the modified terms.

11. Contact Information

For questions about these Terms and Conditions, please contact us:

Jewelry Sales Store
2729 Johnson Street
Fayetteville, US 28301
Email: [email protected]